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How to Effectively Facilitate Virtual Family Support Programs: Tips from the Nobody’s Perfect Parenting group programs


Monday, June 29, 2020 - Monday, June 29, 2020

11 AM - 12 PM

Free Virtual Webinar  

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Tips, guidelines and promising practices for virtual group facilitators


Join provincial Nobody’s Perfect Parenting B.C. Provincial Coordinator Ruby Banga and Manitoba Provincial Coordinator Carmen Paterson-Payne in a conversation about leading and facilitating on-line parent and family support groups.  You will learn about the recently developed Nobody's Perfect Program national guidelines for virtual group program facilitation, discover new ways of respectfully engaging parents in on-line groups, experience activities that you can use and share in your work to support families. 

The Nobody’s Perfect Parenting Program, like most group family support programs, was designed to be offered in-person; however, online platforms provide an opportunity to continue offering programs virtually during the Covid-19 pandemic. To provide guidance to B.C. family support facilitators who want, and can, deliver group programs online, the National Nobody’s Perfect Program office has put together a new set of guidelines to support you.

This introductory conversation will provide an opportunity to learn from colleagues who are leading virtual family support programs, ask questions and gain a better understanding of how to facilitate virtual group support programs. 

Workshop Highlights 

  • Planning for an online group
  • Guidelines for Nobody’s Perfect Parenting online groups
  • Review of online platforms 
  • Promising practices, application and other ideas for facilitators
  • Discussion and questions

About the Facilitators 

Ruby Banga is the Provincial Coordinator of the Nobody’s Perfect Parenting Program. She has worked in the non-profit sector for over 20 years in a variety of settings, focusing on parenting education. Ruby believes that with guidance and support parents can gain the confidence they need to succeed at one of the most challenging and rewarding jobs of their lives. 

Carmen Paterson-Payne is the Provincial Coordinator of Nobody’s Perfect (NPP) Parenting Manitoba. She is a Nobody’s Perfect Master Trainer, Trainer and group facilitator. She is also a contract trainer, program developer and adult learning facilitator. Carmen has many years of experience working with Aboriginal communities and Newcomers. She believes that respecting values and using a strengths-based participant- centred approach to facilitation is a key when working with all cultures that she trains and teaches. Carmen’s background in Early Childhood Development and certification in Adult and Continuing Education, compliments her work with practitioners and families.


This webinar will be taking place via Zoom. Login details will be emailed to participants.